EZFacility Help & How-to
Basketball Nation uses EZFacility for select program registration, package purchases, and session booking.
Quick reminder: Purchasing a package does not automatically book your sessions.
After purchasing, you still need to select and book the sessions you want to attend before they are full.
Select a tab below to get started
Create Account
Use this section if you do not have an EZFacility account yet. You will need an account before purchasing packages or booking sessions.
1. Visit ultimatefieldhouse.ezfacility.com.
2. Click “Don’t have an account? Register here.”
3. Create the account using the player or child’s information.
4. Create a username and password for the account.
5. Save the login information so you can use it again later.
1. Each player or child needs their own EZFacility account.
2. If you have more than one player, create a separate account for each child.
3. Make sure you use the correct account when purchasing a package or booking sessions.
4. If you are registering siblings, double-check that you are logged into the correct child’s account before booking.
Helpful tip: If you have multiple players, always check which account you are logged into before purchasing or booking.
Still stuck? Email info@basketballnationusa.com for further assistance.
Add a player
If you have more than one player or child, each player needs their own EZFacility account.
This helps make sure packages and booked sessions are connected to the correct player.
1. Visit ultimatefieldhouse.ezfacility.com.
2. Click “Don’t have an account? Register here.”
3. Create the account using the second player or child’s information.
4. Create a username and password for that player’s account.
5. Save the login information so you can book sessions for that player later.
1. Make sure you are logged into the correct player’s account.
2. Purchase the correct package under that player’s account.
3. Go back and book the sessions that player wants to attend.
4. If you are booking for siblings, log out and switch accounts before booking for the next player.
5. Repeat the purchase and booking steps for each player as needed.
Important: EZFacility accounts are separate for each player. Packages and booked sessions do not automatically transfer between players.
Still stuck? Email info@basketballnationusa.com for further assistance.
Update Card
Use this section if you need to update the card or billing information connected to your EZFacility account.
1. Visit ultimatefieldhouse.ezfacility.com.
2. Log in to the correct player’s EZFacility account.
3. Go to your account, profile, or billing/payment settings.
4. Look for Payment Method, Credit Card Info, or Billing Address.
5. Enter the updated card or billing information.
6. Save the changes before leaving the page.
1. Make sure the updated card was saved.
2. Return to your package, invoice, or checkout page.
3. Confirm the correct player’s account is being used.
4. Review the total before submitting payment.
5. Wait for the payment or checkout confirmation before closing the page.
Important: Updating your card does not automatically purchase a package or book a session.
Still stuck? Email info@basketballnationusa.com for further assistance.
Buy Package
Use this section to purchase a package for Group Classes, UPD Clinics, or another available Ultimate Fieldhouse program.
1. Visit ultimatefieldhouse.ezfacility.com.
2. Log in to the correct player’s EZFacility account.
3. Click Buy at the top of the page.
4. Click Sessions.
5. Select the program you want, such as Group Classes, UPD Clinic, or another available option.
6. Select the package you want, then click Purchase.
1. Review the package name and price.
2. Make sure the package is being purchased under the correct player’s account.
3. Enter your payment information.
4. Submit the payment.
5. Wait for the purchase confirmation before closing the page.
6. After purchasing, go back and book the sessions you want to attend.
Helpful tip: After buying a package, go to Book Sessions and select the classes you want before they are full.
Still stuck? Email info@basketballnationusa.com for further assistance.
Book Online
After purchasing a package, you still need to book the sessions you want to attend.
Use this section to reserve your spot from the EZFacility website.
1. Visit ultimatefieldhouse.ezfacility.com.
2. Log in to the correct player’s EZFacility account.
3. Click Book Sessions.
4. Click the Filter button at the top of the calendar.
5. Filter by schedule using the icons at the top.
6. Scroll through the calendar and choose the session you want to attend.
1. Click the session you want to book.
2. Review the class name, date, time, and details.
3. Make sure you are booking the correct player.
4. Click Book in the pop-up window.
5. Wait for the booking to confirm.
6. Repeat these steps for any other sessions you want to book.
Helpful tip: If the button says Buy Session instead of Book, you may not have the correct package or session credit on the account.
Still stuck? Email info@basketballnationusa.com for further assistance.
MemberMe+
You can also book sessions from your phone using the MemberMe+ mobile app.
Use this section after you have created your EZFacility account and purchased the correct package.
1. Download the MemberMe+ app from the App Store.
2. Open the app.
3. Select Ultimate Fieldhouse as My Club.
4. Go to the app settings.
5. Log in using the correct player’s EZFacility account information.
1. Tap Schedules.
2. Scroll through the calendar.
3. Select the drop-in session you want to attend.
4. Confirm the class name, date, time, and details are correct.
5. Tap Book in the pop-up window.
6. Repeat these steps for any other sessions you want to book.
Helpful tip: If you do not see your package or cannot book, try logging out and back in, then confirm you are using the correct player’s account.
Still stuck? Email info@basketballnationusa.com for further assistance.
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